Answering your frequently asked questions

Garage Guide Network

What is the AA Garage Guide?
How do I list my garage on the AA Garage Guide?
How does The AA Garage Guide work?
Why should I list my business on the AA Garage Guide?
Does listing on the AA Garage Guide mean I am ‘AA Approved’?
How can I review the value of the business the AA Garage Guide has generated?
How does customer the rating and review system work?
What if I receive a negative review from a customer?
How do I follow-up with a customer when advisory work is due?
Do we have to confirm any previous work undertaken for a customer?
Does the AA Garage Guide showcase the industry schemes I am affiliated to?
Why is my garage listed on the AA Garage Guide when I haven't signed up?
How will I receive customer booking requests?
Will The AA inspect my garage?
How much does it cost to be listed on the AA Garage Guide?
How do I add a special offer to promote to potential customers?
Why should I confirm (digitally stamp) the work completed on a vehicle?

New Tow-ins Network

How do I list my garage on the new tow-ins Network?
How is our new tow-ins Network different to the existing ‘AA Select’ list of garages?
What happens if the Member declines the work after being towed to the garage?
Will I have to pay for an existing customer towed to my garage?
How much will it cost me?
Why should I list my garage on the new tow-ins Network?
What is the new tow-ins network?

AA Certified Garage & Branding

How do I find out if I am eligible for the AA Premium Branding Package?
What is included in the AA Premium Branding Package?
What is the Premium AA Garage Pack?