Contact Us

Customer feedback is always extremely important to us and we are always happy to hear your views.
Please select the reason for getting in touch, so we can ensure your message is directed to the right person.

General enquiries:

Please click the speech bubble icon on the bottom right of your screen to speak immediately to us (during working hours). Alternatively, or out of hours, please send us an email

Garage Guide complaints
If you have a complaint about the AA Garage Guide or a garage listed on the site, please contact us by email

Non AA Garage complaints
For complaints about a garage not on the Garage Guide, or bookings not made by on the Garage Guide please direct your complaint to The Motor Ombudsman – the governing body for complaints about garages: https://www.themotorombudsman.org/consumers/make-a-complaint

Car purchases from AA Dealers:
Submit your complaint to: https://www.vcars.co.uk/site/complaints.php

Membership or post breakdown queries:
Please contact the main customer service line: on 0344 209 0754.
Alternatively, you can email: customersupport@theaa.com

Automyze Complaints
If you have a complaint about Automyze or using our website, please contact us by email